Today's experience with the service department was great. Omar was my service provider. He had me in and out under the quoted time. Before leaving he told me about the next service I'll need and why it was necessary. I highly recommend this dealership!

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Outstanding experience with Angelica. She is the best sales person I ever encountered in auto dealership.

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I wouldn't recommend the service department of this dealership to even my worst enemy. I brought my Sonata in for a leak in my valve cover gasket hoping to see if it met the qualifications to satisfy a warranty that supposedly would've replaced my car's engine free of charge. The service department had me on a fishing pole for a week, dangling new problems and the promise of an engine warranty over my head. It was also quite a process trying to communicate with the department itself. While they could directly contact me, I had to go ... Read More

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DealerRater - May 8, 2025

I wouldn't recommend the service department of this dealership to even my worst enemy. I brought my Sonata in for a leak in my valve cover gasket hoping to see if it met the qualifications to satisfy a warranty that supposedly would've replaced my car's engine free of charge. The service department had me on a fishing pole for a week, dangling new problems and the promise of an engine warranty over my head. It was also quite a process trying to communicate with the department itself. While they could directly contact me, I had to go through the call center every time I wanted to reach them. At one point in the process, I actually approved service only to be called back and informed that there were more issues that needed to be resolved first. My quote went up to $1,750 and soon after it was suspiciously dropped to around $1,300. A lower cost doesn't offend me, I love saving money, but the department was clearly overcharging me to begin with. When I told them my mechanic would do the same service for less, they matched that price immediately and the service associate who told me they would match that price so effortlessly wasn't even the one helping me throughout the entire process. He didn't even have to consult the service manager or my associate before telling me this. This proves to me that I was likely overpaying already. By the end of my experience, I was told that a cylinder had low compression and that the entire engine would need to replaced rather than servicing the valve cover gasket as originally intended. When I eventually took my car back from the dealership service department and brought my car to my regular mechanic, they said my compression was nearly perfect in each of my cylinders. They were able to replace my valve cover gasket for around $650.

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Great customer service. Very willing to help. Calm environment. Help you understand the numbers. Would go again!

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On Saturday 4/26 I went to the dealership to get an oil change, Josh from service took care of me and he was very good. He informed me that the oil change mileage was set wrong at the factory and reset that so that I get on a 7500 mile oil change schedule and got the Tucson into service to apply a firmware recall. He said it would take 2 hours and I was out of the dealership in less than 2 hours.

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Devon was our technician, he was amazing! He helped us get an extension on our warranty to replace a super expensive part to alleviate some of the cost since we were 4 months outside of the warranty window. He was kind and stayed in touch the entire time. Definitely recommend going to him if you ever need help with your car!! 1000/10

Dry good service Logan service adviser was amazing excellent valet service everyone was courteous and helpful

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It was very nice to buy with Paulina. She is a great seller. She helps us to find the car we need.

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Josh, my service coordinator did a fabulous job for my Genesis GV70 30k service.

The team handled a very unique situation with absolute skill and professionalism. I am thankful for Henry and the te ha for their work.

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Quick approvals for us Seniors. Excellent service from Rei and Jorge. True proffesionals. Will buy there again

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Knowledge, through, explained everything, kept me updated and was courteous. Would recommend their service department. I was happy with my visit.

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Service is great. You are in and out in a professional manner. The service tech tells you step by step what is needed for your approval; then he proceeds to do only what you asked.I am very happy with the results.

My family has purchased over 10 Hyundais over the last 15 years, all from Orlando Hyundai. We have never had a bad experience during the sale, have always had excellent service. Never even considered going anywhere else, excellent warranty, a loaner vehicle if needed.thank you Lucas,Ken, Steve and jay

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Omar and Jay are awesome. Thanks for taking care of my Hyundai Sonata. Very pleased!

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I was in and out I didn’t have to spend the night. You know how long they take.

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I love my Hyundai Santa Fe! Everything from sales to service has been great. Employees are wonderful.

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Tyler was great, he made the repair/maintenance process smooth and clear along with the rides

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My Service experience at Greenway Hyundai was smooth, no problem. Tyler was amazing, and ensured he had addressed all my concerns about my vehicle before I left. Thank you, Tyler!

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Service was very fast and Tyler explained to me everything that was needed to be done to my vehicle.

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It was a great experience purchasing from green way mr Lucas was very excellent I would do it all over again thank you sir for your Quality service great job

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Listed my car for sale on a few different services, including CarGurus. Got an email (from CarGurus) with an offer from Greenway Hyundai Orlando. Called Greenway Hyundai Orlando and spoke with 3 different people to confirm that the number was valid. I was told that the number was valid as long as the car is in the condition I had stated (and now worse). I live 6.5 hours away from Greenway Hyundai Orlando, so I took a Friday off and started my drive early in the morning to be able to make it there on time. 200 miles down the road I got ... Read More

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DealerRater - Mar 21, 2025

Listed my car for sale on a few different services, including CarGurus. Got an email (from CarGurus) with an offer from Greenway Hyundai Orlando. Called Greenway Hyundai Orlando and spoke with 3 different people to confirm that the number was valid. I was told that the number was valid as long as the car is in the condition I had stated (and now worse). I live 6.5 hours away from Greenway Hyundai Orlando, so I took a Friday off and started my drive early in the morning to be able to make it there on time. 200 miles down the road I got a call from one of the managers telling me that the offer was NOT valid and the best he could do is $5,500 below the original offer. That if they would find no other reasons to make it even lower. Needless to say, I turned back to go home and sold the car to a local dealership that gave me a better offer. My main advice here: do NOT believe what they tell you on the phone. There are plenty of car dealerships that will be happy to take your business, especially in this economy,

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Greenway Hyundai Orlando along with Dorby Etienne (the best sales guy ever) and Miguel Acevedo (the amazing finance guy) offer you a 5 🌟 🌟 🌟 🌟 🌟 star car buying experience from the moment you make contact until the moment you drive away with your new or new to you car! 🚙 There’s no gimmicks, no hassle or hustle. They don’t play games with your mind or your finances. They are transparent and honest from the beginning to the end. If you fear buying a car, fear no more at Greenway Hyundai Orlando. I know the feeling of falling in love with a car ... Read More

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DealerRater - Mar 18, 2025

Greenway Hyundai Orlando along with Dorby Etienne (the best sales guy ever) and Miguel Acevedo (the amazing finance guy) offer you a 5 🌟 🌟 🌟 🌟 🌟 star car buying experience from the moment you make contact until the moment you drive away with your new or new to you car! 🚙 There’s no gimmicks, no hassle or hustle. They don’t play games with your mind or your finances. They are transparent and honest from the beginning to the end. If you fear buying a car, fear no more at Greenway Hyundai Orlando. I know the feeling of falling in love with a car and the price, only to get passed around from employee to employee, while watching numbers be shifted and twisted. There’s no crazy making at Greenway Hyundai Orlando. You will not experience any shark tactics at Greenway Hyundai Orlando. They even stayed open for us to arrive late on a weekday due to a crash on I-4. We arrived and they never rushed us, the numbers never changed and the experience was by far the best we’ve ever experienced in our lives. It takes a lot to rave about a car dealership but this time we want to announce 📣 our 5 star 🌟 experience from the mountain 🏔️ tops! Drive straight to Greenway Hyundai Orlando for your next car buying experience! We are so happy we did! 🚙 🎉🫶🏻 It’s time we share the amazing news about our ethical car buying experience at Greenway Hyundai Orlando! Thank you for Rodrick for his amazing customer service as well!

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No problems at this dealership. One of the few times that I have had a pleasant time purchasing a vehicle .

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Dorby is absolutely genuine person. It was by a last minute decision that we encountered dealing with Dorby. We called greenway Hyundai, got Dorby on the line and explained our position and if he could get this deal done then we would be there that day. Dorby called back with his manager and and assured they could get this done for us. We headed over to dealership and was able to make the deal happen. Since the purchase Dorby has called to check in with us to make sure everything is ok. It is great for a sales person to ... Read More

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Facebook - Mar 15, 2025

Dorby is absolutely genuine person. It was by a last minute decision that we encountered dealing with Dorby. We called greenway Hyundai, got Dorby on the line and explained our position and if he could get this deal done then we would be there that day. Dorby called back with his manager and and assured they could get this done for us. We headed over to dealership and was able to make the deal happen. Since the purchase Dorby has called to check in with us to make sure everything is ok. It is great for a sales person to follow through and check on people who purchase from him. Keep up the great work Dorby. I would definitely choose Dorby and greenway Hyundai for any future purchase.

My service advisor was Logan. He did an excellent job from the moment I arrived until my service was complete. I would rate him 10 out of 10 in every category. I will ask for him when my next service comes due.

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Muy bueno, tuvimos algo diferente, ....nos gusto. Especialmente la atención de el vendedor Jason , Gracias

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Greenway Hyundai Orlando is 5 🌟 customer service from the moment you call to the moment you drive away in your new car! It is by far, the best car buying experience of our lives. 🙌🏻🏆🌟🚙🤩 Thank you to Dorby who is the most professional, kind and caring car sales man I’ve ever met. Thank you to Miguel Acevedo, Finance Manager for being the most transparent and trustworthy finance manager around! 👏🏻🙌🏻 Our experience is what every person looking for a new car should experience. You’ve earned my trust and my business! 🚙 🏝️ ☀️ 🥳

Great awesome experience, Tyler had me in and out in about an hour or so. :)

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Excelente atención, tanto el equipo de ventas como el de servicio son amables y dan una muy buena información

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My salesman Lukus, was very professional. He made my buying experience at Greenway Hyundai Orlando very easy. I made contact with Lukus on Thursday, on Friday he called me and told me that he found a car for me. Thank you Lukus!

Their people are very professional and friendly!!! Love getting there and my tech guy is awesome!!

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I had a fantastic experience at the dealership. Karim helped me find exactly what I needed, even though I entered the dealership not knowing exactly what I wanted. Will highly recommend this place for anyone looking for top-notch service.

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I loved Karin and he got me exactly what me and my family where looking for in a vehicle.

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Great customer service and very knowledgeable and nice.And I'll recommend him for service.

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Casey, service advisor, at Greenway Hyundai was super pleasant. I had a 9:20am appointment, I arrived 5 minutes early for a standard synthetic oil change. Casey greeted me and assured me that he would get the service done as soon as possible. He texted me while I was waiting inside to let me know I can text or call him at anytime if I had any concerns. In less than an hour Casey got the service completed and I was able to go on about my day.

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I had a great experience working with Karim! He was helpful and made the process easy. I’m happy with my new car and appreciate their great customer service

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#1 – do not believe any negative reviews on Greenway Hyundai…of course there are ‘special cases’’… Here’s my very positive experience (Read on): My search finally ended at Greenway Hyundai this past week. In short, months spent searching for just the right ‘’one’’. A 2022 Kia Stinger GT-2. I quickly contacted the sales department by the internet where it was listed for sale. I was quickly contacted by the dealership and placed in contact with Woody Ervin. Woody was very friendly over the phone and answered all my initial questions. Being that I was 4 hours away, he also took a special ... Read More

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DealerRater - Feb 14, 2025

#1 – do not believe any negative reviews on Greenway Hyundai…of course there are ‘special cases’’… Here’s my very positive experience (Read on): My search finally ended at Greenway Hyundai this past week. In short, months spent searching for just the right ‘’one’’. A 2022 Kia Stinger GT-2. I quickly contacted the sales department by the internet where it was listed for sale. I was quickly contacted by the dealership and placed in contact with Woody Ervin. Woody was very friendly over the phone and answered all my initial questions. Being that I was 4 hours away, he also took a special video and sent it to me by text and email so I could see more of the car. I explained that wasn’t able to make it to the dealership right away; it was going to be a couple days until the weekend. Unfortunately, they were not able to save the car even by reasonable deposit. So, instead I rented a car and drove down the next day to inspect it in person along with my father. When I arrived at the dealership, the Stinger was already out front and ready for the initial test drive. Woody Ervin met us in the lobby. We ran out to check out the car and it was nearly flawless. Just a couple of minor imperfections that I wasn’t expecting and that did not show up clearly in photos of the vehicle description on the net. We next went for a test drive and I quickly said, ‘’…SOLD, as long as the deal could take a couple other factors into place…’’. Mainly a small ding and some scratches. Woody said, no problem CC. I’ll get it all taken care of. What more could you ask than that on a used car. Woody presented the final numbers, but I still had a slight Issue on the O.T.D. price. AJ, the general manager, got quickly involved with my concerns on the write-up. He was very friendly and understanding concerning the imperfections and then requested to give them a few minutes to figure out what he could/would do on the final deal. All I can say is AJ and Woody worked the absolute magic that truly went above and beyond!!! And, it was a DONE deal and off to the finance department to sign on the purchase. So, the only unexpected delay in the purchase was having to wait for the imperfections to be professionally repaired while we waited. That task took almost 4 hours for the service company to arrive and to complete the next to flawless fixes. Also, following these repairs, the car had yet to be final detailed (e.g., washed-n-vac’d). In reality, I would of taken it as it was without the W&V to get back on the long road for home a bit sooner. But Woody was insistent that the vehicle definitely not Greenway Hyundai as my perfect new ride. As I accelerated on to the freeway vey , my dad said, wow what a machine! And all I said back was, what a sweet deal with the guys at Greenway - Pops! If you’re presently looking for a great deal on a Hyundai or any used car (in my case a rare Kia) that they may have on the lot, don’t hesitate -- head straight to Greenway Hyundai in Orlando, Fla. Please be sure to ask for Ervin Woody as your preferred salesperson. He is very friendly, humble and courteous. You won’t leave without the new vehicle you really want, nor without getting a great deal. Thank you again Woody and AJ. Cctally/TLH FL

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What a great buying experience. They found the exact car we wanted and put this deal together so quickly! The sales person Angelica was absolutely wonderful. She took time to explain everything to us and was very patient. Answered all the questions we had, and was very professional and personable. Great service and sales representation. We will definitely buy from them again.

They went above and beyond, bought 2 new Hyundai's over 2 days...Thank You

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I had a great experience shopping for my new Hyundai Palisade Calligraphy AWD. I did go in very educated on what I wanted. I was luckily paired with Dorby to show me my options. He was very personable, knowledgeable and pleasant to work with. No pressuring. He knew the product and even took his time after the sale to help me with all the car features and set up my car app. I dreaded having to buy a car due to past experiences but this was a surprising experience. Thank you Dorby!!

The dealership was very clean, nice, and had an amazing variety of cars. I enjoyed the atmosphere of the place! Karim was very helpful and friendly during the entire process, definitely an A-plus employee!

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Nice place nice team they are familiar and positively ill recommend this place for all my friends

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I highly recommend service technician Logan at Greenway Hyundai. Even though the Hyundai service prices are high, Logan finds every way possible to make it fair and reasonable for the customer. He has always treated me right and helps me find discounts to apply. He has never been dishonest and goes above and beyond to help the customer. I give Logan five stars.

The service was really good. Tyler kept me informed on the progress of the work being done and the approximate time of completion. He did a good job all around.

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Best experience from the salesman Karim to the financial guy Miguel. I will recommend Greenway Hyundai to anyone looking for a vehicle.

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Yes I do. Excellent service

Very kind, discussed how the process will be like, and made sure your cat was taken care of.

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The service tech that handled my recall repairs was very nice. My wait time had been given as 2 hours, but it turned out to be only 1 hour and 20 min. While the wait area had very comfy chairs, the music coming from sales area was loud and annoying. I was happy to learn the tech had done an all-over inspection which revealed an item that needed action soon. Thank you, Tyler!

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my service on January 16 was my first time. unexpectedly I needed help. I went to Hyundai Orlando without an appointment, early in the morning and it seems to be the Rush hour. Even though I had to wait a bit before I was approached. Logan, who check me in, was very friendly and helpful. Logan explaining all that I needed to know and do for repairs. between 1 to 5 I give Logan a Five Star.⭐️⭐️⭐️⭐️⭐️ the waiting area was clean, bathroom was clean, and they have free snacks while you wait. I will tell everyone, go to Hyundai Orlando. but make ... Read More

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Facebook - Jan 21, 2025

my service on January 16 was my first time. unexpectedly I needed help. I went to Hyundai Orlando without an appointment, early in the morning and it seems to be the Rush hour. Even though I had to wait a bit before I was approached. Logan, who check me in, was very friendly and helpful. Logan explaining all that I needed to know and do for repairs. between 1 to 5 I give Logan a Five Star.⭐️⭐️⭐️⭐️⭐️ the waiting area was clean, bathroom was clean, and they have free snacks while you wait. I will tell everyone, go to Hyundai Orlando. but make sure you make an appointment first and ask for Logan thank you Logan

Very friendly polite concern very clear when explaining to me on the recalls of my vehicle. Also informed me that i might be eligible for a gas card .

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DO NOT BUY from this dealership After 3 hours of negotiating - leaving table over and over - we agreed on a number Always take a photo of the negotiation paper bc I left without anything he I discussed so I don’t have proof. I see how they wear you down that all you want to do is get out of there . I am still waiting on the matts he promised. They have been mailed 2 times per him. Finance manager changed the numbers and add extra “warranties” that we never discussed! Gave me paperwork in a Flash Drive!! Thank God ... Read More

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DealerRater - Jan 12, 2025

DO NOT BUY from this dealership After 3 hours of negotiating - leaving table over and over - we agreed on a number Always take a photo of the negotiation paper bc I left without anything he I discussed so I don’t have proof. I see how they wear you down that all you want to do is get out of there . I am still waiting on the matts he promised. They have been mailed 2 times per him. Finance manager changed the numbers and add extra “warranties” that we never discussed! Gave me paperwork in a Flash Drive!! Thank God I opened it and found his deception!! How many other people has he up charged and they never open the flash drive and are not aware. When I went back to ask him to explain the numbers and remove the extras he put on. He removed the $1400 I was charged for oil changes for year 4-7!!!! When I said I will probably remove the extended warranty - he got mad and said then I’m also removing the extra $600 I gave you for your trade in. WTH !! I later found out that he makes lots of $$$ for these add ons. He never could explain the over sticker price! He said talk with your salesman I later called to cancel the extended warranty and was disconnected!!! Again ! How many people are being scammed ?

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I just had a fantastic experience with Greenway Hyundai. After a disappointing experience with my local Hyundai dealer in the Florida Panhandle, I reached out to the sales team in Orlando. Hassani answered all of my questions and we worked out a deal for a used Santa Fe over the phone. On Wednesday I took a one way flight to Orlando, where my vehicle was ready for me, and the financing department was ready to wrap up the deal. No pressure. No gimmicks. That was the fastest car closing I have ever had. I highly recommend giving Hassani at Greenway ... Read More

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Facebook - Jan 11, 2025

I just had a fantastic experience with Greenway Hyundai. After a disappointing experience with my local Hyundai dealer in the Florida Panhandle, I reached out to the sales team in Orlando. Hassani answered all of my questions and we worked out a deal for a used Santa Fe over the phone. On Wednesday I took a one way flight to Orlando, where my vehicle was ready for me, and the financing department was ready to wrap up the deal. No pressure. No gimmicks. That was the fastest car closing I have ever had. I highly recommend giving Hassani at Greenway a call!

I'm always satisfied with the service at Greenway Hyundai Orlando. My service advisor Logan Campbell very professional and friendly. I took my 2019 Hyundai Kona in for routine maintenance but I also had a concern about an unusual vibration while the engine was running. Logan knew right away it was the engine mounts. Logan told me since I am the original owner the replacement would be covered by the warranty. I am totally delighted with my service experience and will continue using Greenway Hyundai Orlando as my service dealership.

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Angelia was so great to work with. Totally understood what I wanted and expedited the process. My best car buying experience ever!

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I am a repeat happy customer of Greenway Hyundai. I moved an hour away but still only go to Greenway to get service on my car or buy cars. The owner Ken is so friendly and helpful, he actually talks to customers and listens if they need help. Managers like Berk also go above and beyond to help if you have any issues. When you shop there you feel like family and they do whatever it takes to make sure you are happy and get the best deal. My newest car is the 2025 Santa Fe Calligraphy Hybrid and I love ... Read More

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DealerRater - Jan 1, 2025

I am a repeat happy customer of Greenway Hyundai. I moved an hour away but still only go to Greenway to get service on my car or buy cars. The owner Ken is so friendly and helpful, he actually talks to customers and listens if they need help. Managers like Berk also go above and beyond to help if you have any issues. When you shop there you feel like family and they do whatever it takes to make sure you are happy and get the best deal. My newest car is the 2025 Santa Fe Calligraphy Hybrid and I love it. The service department is top notch and I highly recommend them! Jorge in the finance department will help you get the best deal and is always available if you have a question or concern, even if it isn’t finance related. Woody is the man to see to get you in the car you want if you are buying . He is friendly, knowledgeable, and not at all pushy. He works with you to get you exactly what you want at the price you want. The awesome ladies who get you a loaner if you have your car serviced are also so helpful and friendly and they put out great snacks if you are waiting or shopping. If you are looking for a car or need your car serviced give them a try, you will be a return customer!

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Repeat satisfied customer. Scheduling service via phone was easy and efficient via phone. Service advisor Tyrone was friendly and knowledgeable; he recommended a repair for safety sake. Dealer waiting area was clean and comfortable/accommodating. All repairs were done in the same day. And, I’m back on the road again. Thanks team!

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Andrew helped us with the purchase or our Palisade and he was amazing, very knowledgeable and available to answer all of our questions!

As a documented domestic violence survivor who has legally rebuilt my life with a new protected identity (issued by Social Security Administration) my experience at Greenway Hyundai Orlando was not just deceptive - it was traumatizing. I had a perfectly functioning vehicle and NO intention of buying a car. I only visited due to their promotional mailer promising "EVERYONE GETS APPROVED" with "NO DOWN PAYMENT NEEDED." What followed was calculated manipulation: Without authorization, they ran my credit 8 times during my first visit using third-party representatives, not dealership employees. After seeing my distress, they used my situation ... Read More

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DealerRater - Dec 27, 2024

As a documented domestic violence survivor who has legally rebuilt my life with a new protected identity (issued by Social Security Administration) my experience at Greenway Hyundai Orlando was not just deceptive - it was traumatizing. I had a perfectly functioning vehicle and NO intention of buying a car. I only visited due to their promotional mailer promising "EVERYONE GETS APPROVED" with "NO DOWN PAYMENT NEEDED." What followed was calculated manipulation: Without authorization, they ran my credit 8 times during my first visit using third-party representatives, not dealership employees. After seeing my distress, they used my situation of having new credit to pressure me into a deal, claiming 8.19% was a "really good rate." Only because of this perceived "opportunity" did I surrender my working vehicle and sign with Hyundai Motor Finance. Between December 6-20, they damaged my newly established credit with 14 unauthorized hard inquiries, many to the same lenders multiple times. This significantly impacted my credit score, making it harder to rebuild my financial life as a survivor. Two weeks later, they called claiming I needed to "resign registration paperwork" but instead took the car, saying Hyundai Motor Finance needed identity verification. Everything was approved to my knowledge - I'd even paid for new tints. There was never any mention of conditional approval. If I'd known, I would have never given up my previous car. The sales manager acknowledged poor communication from Finance Manager Aaron and arranged an Enterprise rental under my name, paid by the dealership (I covered the deposit). On December 20, while awaiting Aaron's call, I received alerts of 6 more unauthorized credit pulls. When questioned, Aaron said the owner Ken was responsible. If I was already approved pending verification, why seek new approval? They then offered a new deal at 16% interest with Ally Bank (who they'd already submitted to without authorization on December 6). Most disturbing was their Finance Director falsely accusing me of fraud despite having documentation proving my legitimate identity change through proper legal channels. He treated me with hostility, made threatening gestures, and created a public spectacle - retraumatizing someone they knew was a protected individual. They still haven't returned all my personal belongings from the vehicle and wrongfully detained an Enterprise rental in my name and on my credit card. This experience was particularly troubling as they exploited my situation of rebuilding credit under a protected identity. They damaged my credit with unauthorized inquiries, pressured me into surrendering my working vehicle, then made baseless fraud accusations despite having documentation of my legal identity change. Every account on my credit profile was legitimately opened after receiving my new Social Security number through proper channels. Their actions violated consumer protection laws and potentially compromised safety measures put in place by law enforcement and the State Attorney's office. The dealership's conduct shows a pattern of deceptive practices, unauthorized credit pulls, and hostile treatment - but worse, they revictimized someone trying to rebuild their life legally and safely. I have filed formal complaints with victim protection agencies, BBB, CFPB, and FTA. Besides leaving me carless, I was humiliated, mistreated, victimized, and wrongfully accused by Finance Director Riadh Elksibi. I will seek justice and bring lots of awareness through my social media outlets as I refuse to be revictimized or falsely accused because they want to cover their fraudulent mistakes.

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Tyler was very friendly and polite and explained everything that was being done and was able to answer any questions

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Henry Cornett was very knowledgeable and helpful concerning current maintenance appointment and future maintenance schedule. Jasmine was extremely helpful with scheduling appointment and has excellent telephone etiquette.

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great service, Carey was fantastic, always kept us informed on the progress of our routine service

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William found the perfect vehicle for me and my family. I was skeptical about the monthly payments. But he explained the warranty and all the features of the vehicle. I feel great knowing that my family has a safe and dependable vehicle.

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I would advise persons not to buy from this dealership. If you have to buy from this dealership make sure that you get pre approved from your bank or financial institution and ask them for an out the door price offer before beginning any talks with them. . On September 15, 2023 I financed a 2023 Santa Fae XRT from this company. A few days later I found out that they had added over $15000 worth of add on's to the sale contract without my conscent or knowledge. They even charged me $2000 more than the listed sales price. For over one year now I ... Read More

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DealerRater - Dec 5, 2024

I would advise persons not to buy from this dealership. If you have to buy from this dealership make sure that you get pre approved from your bank or financial institution and ask them for an out the door price offer before beginning any talks with them. . On September 15, 2023 I financed a 2023 Santa Fae XRT from this company. A few days later I found out that they had added over $15000 worth of add on's to the sale contract without my conscent or knowledge. They even charged me $2000 more than the listed sales price. For over one year now I have been trying to fix the issues with the manager Mr. Ken Sidana but instead of trying to fix the issues he is trying to rob me still. He acknowledges the fax that fraud took place during my transaction with the company but refuses to refund me my money or fix the issues unless I sign a release saying that I will accept $7600 as final payment and not take legal action against him or his company. I submitted to him signed documents showing that certain items are to be cancelled from my account and the funds credited to my account but he has refused to do so despite me having a signed contract with an agent of his company. These people took out a $52000 loan in my name from Hyundai Finance when the SUV was not worth more than $37000 and they want me to pay interest on a $52000 loan and only give me $7600 for the fraudulent act they had done, I am now forced to take the matter to court and advice Hyundai Finance and Hyundai Company of there illegal actions and how this is damaging there brand and that they should reconsider doing business with Hyundai Orlando Greenway, I tried to settle the matter with the manager privately for over one year now . He admits that fraud was committed on my account but refuses to fix it, The manager at the dealership agrees with me that I was over charged $2000 over the sales price and I told him to send those funds to Hyundai Finance or give me in a personal check and he said no, Not unless I sign to accept there ridiculous settlement offer they are offering as settlement to this case, I signed a contract for the cancellation of an item called Luxcare from my account in September 2023 and one year and 2 months later this item has not been cancelled which means that I am still been charged interest on this item. On that same document I signed to have some items cancelled and these items were cancelled 9 months later after I signed this , How can it be right for a car dealership to take out a $52000 loan on your behalf when the SUV is worth only about $37000 , They say to you that they commit fraud in your name but you must bare the penalty, Be careful when doing business with this car dealership. Make sure that the sticker price matches what is on the sales contract. Avoid the sales agent called Lucas

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The sale representative and finance manager were exceptional and making my deal complete. I was pleased.

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The Kind and consistency of the staff ( DEVON ) He took care of me,from answering all my questions to making sure everything was token care of.He was great and I would recommend anyone to Hyundai…..

The sales person I have was not knowledgeable with the car I was buying. I already looked at the car in other places. If thus is the first dealer I go to, I wouldn't have bought the car there.

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Excellent service. Excellent Employees. Fare time of waiting. I will recommend it. Thanks Greenway Crew.

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Teeko was very responsive, helpful and not at all pushy. He was great to work with

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The appointment I had at the Dealership today was attended to very well, I arrived on time. Frankie advised me in the best way I so happy for this Thanks

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Like always it was a nice experience visiting greenway Hyundai Orlando, thanks Joshua, great customer service.

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Todo desde que llegue me atendienron satisfactoriamente tyron fue amable hicieron todo Los que el carro le hacia falta y en poco tiempo hicieron buen trabajo

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They did A excellent job very good customer service and I will recommend someone to buy a car for them

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Everyone that I encountered is professional and friendly. The dealership is clean, spacious, and inviting. There are refreshments and vending.

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Excellent customer service from start to finish! All staff treated me wjth courtsey and respect and got the job finished in one hour! I am very grateful and happy.

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My only issue was had a 8:00 am appointment an it was just an oil change. I was told about 90 minutes. But it was 150 minutes.

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Devon Richardson my Service Advisor was Professional and very helpful. He listened to my concerns and told me everything will be okay. He kept me informed about the progress of my Vehicle.Thank you for your patience

Ken Sidana intentionally misled me during our discussion, which was not only unprofessional but also demonstrated a clear lack of respect and integrity. This behavior has significantly damaged my trust in the dealership

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Had a great experience with Logan at Greenway Genesis. They got up in right away for an emergency wheel issue, did a thorough job with the maintenance, communicated very well throughout the service, and even arranged a Lyft ride to and from my office. Was stressed with the emergency need but they truly made it a breeze! Thanks Logan 🙌

Tyler went above and beyond expectations. My experience with him was amazing keep it up Tyler ⭐️⭐️⭐️⭐️⭐️

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Miguel greeted us immediately with a smile. He was very knowledgeable about the differences in trim lines. All this on his day off!

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I’m impressed with this dealership. Everyone I’ve had contact with has been friendly and helpful. I just had my car in for scheduled service. Henry in the service department was professional and straight forward with information and costs. He also provided a accurate time frame.

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Deseo compartir mi grata experiencia al adquirir mi Hyundai Elantra 2024, en Greenway Hyundai Orlando, con la mejor atención de la vendedora Paulina, gran profesional en ventas, y gracias a su cordial atención y asesoramiento para ofrecer las mejores opciones para mi conveniencia . Paulina es altamente recomendada para quien desee recibir el mejor asesoramiento a la hora de adquirir un auto Hyundai.

Profesional, fast,, friendly and they work with you hand to hand in getting the right price and monthy payment

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The best leasing experience I ever had! First time Hyundai owner and never visited a Hyundai dealership……pleasant surprise, promptly introduced to Steven who treated me with kindness and respect. He assessed my vehicle needs and test drove an Ioniq 5 SEL…also discussed the color/interior selections with me an found a combination I didn’t even know they had that was perfect. My trade was evaluated and a fair value determined. Steven, along with his manager Ken, presented a monthly lease payment and I was totally onboard. No money for me upfront with my trade. My new Ioniq was ... Read More

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DealerRater - Oct 7, 2024

The best leasing experience I ever had! First time Hyundai owner and never visited a Hyundai dealership……pleasant surprise, promptly introduced to Steven who treated me with kindness and respect. He assessed my vehicle needs and test drove an Ioniq 5 SEL…also discussed the color/interior selections with me an found a combination I didn’t even know they had that was perfect. My trade was evaluated and a fair value determined. Steven, along with his manager Ken, presented a monthly lease payment and I was totally onboard. No money for me upfront with my trade. My new Ioniq was quickly detailed and presented to me. Steven showed me the essential controls and I was on my way. He continues to answer any questions I come up with - ask for Steven R, he’s a real star. A great experience overall and the Ioniq 5 is a front runner EV. Thanks Greenway Hyundai!

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The way they treated me was great. The service personal was very accurate in their explanations.

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Was able to get exactly what I needed when I got to the dealership. Trying to call on the phone about my issue before hand did not help much.

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Frankie was real sweet and communicated effectively. I've been bringing my car here for service for about 3 years now and have never had an issue.

After leaving the service dept upset & disappointed, they want a review. Here it is. The paint on my car is lifting up & literally flying off currently in 4 different areas. My car has 42,000 miles & I’ve purchased 4 cars here - one approx every 3-4 years. Even though my car is out of warranty & apparently not covered by the “so call” extended paint warranty, would anyone expect to have a 5 year old car repainted? Hyundai wants me to pay $500 & they would do a “repair” instead of the whole car. What if in a few months, there are ... Read More

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DealerRater - Sep 21, 2024

After leaving the service dept upset & disappointed, they want a review. Here it is. The paint on my car is lifting up & literally flying off currently in 4 different areas. My car has 42,000 miles & I’ve purchased 4 cars here - one approx every 3-4 years. Even though my car is out of warranty & apparently not covered by the “so call” extended paint warranty, would anyone expect to have a 5 year old car repainted? Hyundai wants me to pay $500 & they would do a “repair” instead of the whole car. What if in a few months, there are other areas affected. A car detailer has looked at my car & says bubbles are under the paint already in other areas. This is how they treat a repeat customer of 4 cars. FYI, this car has been washed, waxed & cleaned regularly & mechanically maintained.

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I saw Joshua on a Friday and he was great great. Very detailed on what I need. I also appreciated that he took a look at my car when I bought it in on Monday for something minor but for me it was major so thank you Joshua

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I called about an issue I was having with our vehicle we’ve only had for 2months and was able to make an appointment for following day. (Holler Hyundai is only 2 miles from our house but they said first available service appointment was in 12 days. ) Dropped car off @ 8:30a.m. ,Devon was very nice & knowledgeable, called me a Lyft to and from home, verified/solved issue , and I was on my way by 2pm. We will be traveling the extra 25mins to use Greenway for any future maintenance or service!

Frankie was pleasant and very thorough Appreciate that he Took good care of my vehicle

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What a dump of a dealership. Needed a renovation 10 years ago. Crowded few amenities. Service department over priced 15k miles service on my sedan cost $600!!

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Very well trained service staff. As always, very pleased with the service provided. Not a very good business practice to charge 3% for using a credit card.

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Purchased a Santa Fe Hybrid yesterday and it was a professional experience from Sylvana in internet, Tony in finance, and Angelica in sales. Quite the unexpected professional experience without any surprises. Well done all !!!

The personal of this dealership is very friendly and efficient. When you arrive at the dealership they welcome you and assist you with everything you need. Thanks to all of you for your help.

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Great experience. Woody and Imass were very helpful. We are very happy with the Elantra. Thanks again !

My initial visit to the dealership was in 2007. Consistently, I am impressed by the professionalism and personable nature of advisors.

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Excelente atención por el sr Moisés y muy agradecido por ayudarme en todo por adquisición de un vehículo

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Devon Richardson in service is amazing! Sent my car in on a flatbed, no one seemed to know where it was for almost 24 hours. He was able to find it and keep me in the loop. Absolute professionalism all the way thru. Semper Fi Marine.