Customer Testimonials
I was having an issue with my air conditioning unit in my 2020 Genesis G80 and Devon Richardson, service advisor, at Greenway Hyundai Genesis Orlando immediately log me in and prepared my vehicle to service.
Advisor Richardson was courteous, professional and ensured me he would take of my concerns and that the service tech team would assess the issue immediately. Devon informed me to save the phone number for Greenway Hyundai Genesis Orlando into my contacts-it goes directly to my cell phone. Devon Richardson said I could Text or call anytime if you need anything!
I truly appreciate the service and ... Read More DealerRater - Jun 22, 2026
Our service advisor was fantastic! Tyler went above and beyond our expectations. I would absolutely recommend him and Greenway 100%. Totally satisfied
My service appointment was flawless. Luis did a fantastic job coordinating the recall and annual service. Finished in the time promised. Very satisfied.
Very professional highly recommend listening to what you want in your car not what he wants to sale you makes you feel very comfortable
Everything was great up until I received the car, but when I got home... I noticed on the dashboard and in the MyHyundai app that it still says I need to get it serviced.
A wonderful experience. My sales person, Angel, went above and beyond to ensure everything went smoothly. The sales manager was awesome too. Highly recommended!!
I purchased a used vehicle from this dealership in March 2026. I fully understand that it is a used vehicle, and I did not expect it to be in brand-new condition. However, during its first service appointment at an authorized Acura dealership, significant suspension-related issues were identified.
According to Acura’s Master Technician:
1. One of the struts is leaking oil, and the leak is clearly not recent. The component is covered with dirt and grime that has accumulated over time, indicating that the failure existed long before the vehicle was sold to me. The technician estimates that the leak has likely ... Read More DealerRater - Jun 2, 2026
Worst experience I have ever had. Rude and bad attitude. Allowed outside vendor (windshield replacement) to hound me during my visit to the point they were chasing me in tge parking lot. Lied to me as to why my eindshied was behind ng cleaned. This person needs to be fired or reassigned.
My first purchase of a financed car was in this deceptive dealership. I don't speak English so choose a Hispanic salesman who said price quoted for a Toyota Yaris 2018 was $9,400 but the amount I was actually been billed is $12,466.00, this is in addition to the $4,000 down payment I paid in cash (I frankly thought that the called "downpayment" was part of payment in advance, so the remaining to be financed was $5,400, my ignorance was extreme). After conversation with the salesman and 4 hours waiting for nothing, the manager took me to his office, he didn't speak Spanish ... Read More DealerRater - May 8, 2026
My experience @ greenway Orlando was amezing Tyler was Wonderful he take care of me .he gave me a V I P customer service.i just bought a 2026 Hyundai palisade yesterday was my first Oil change.i was amaze .i recommend anyone who own a Hyundai go do your oil change @ greenway Hyundai ask for Tyler .great customer service
They are very professional and very helpful in my service thanks so much i will be back
Taylor was great. He welcome me as soon as I got there. Helped me and answered all my questions.
Always have the best customer service. Love taking in my Palisade for servicing with Juan! Thank you Juan you are the best! 20/10!
Suheilly is the best one!!!! Greatest service ever. Very attentive and so great energy! Simply the best
Excelente servicio, buena disposición de ayudar al cliente. Lo recomiendo ampliamente
Me and my vehicle are always well taken care of by the staff. But my go to team Devon, Audrey always go above and beyond to make me feel like a valued customer. Even though I don't owned one of the more expensive model cars. And I love that. I will always choose this dealership as long as they are there. Keep up the great work. 🥰💪🏾
Ernesto answered all of my questions accurately. Was shown multiple cars (Santa Cruz) showing different color options and while being efficient with time
I had a great service experience with my service consultant Logan. He was very courteous and professional
They did great job repairing my veh Jack Pearson
My sales associate Sam was great. I was actually his first sale. He appeared to have good support from management to see this through. I test drove two cars, and ended up with a 2025 sonata hybrid. Overall, things have gone okay, he made a point to follow up routinely and communicated with the sales team on my behalf. When I picked up the car, the key cover was missing on my handle. They are taking care of it along with minor scratched and headlight cover peeling that was not noted initially. They worked to get things covered through warranty and ... Read More DealerRater - Feb 23, 2026
Did awesome job on my car painting not sure which dealership they are using but it it just like new car again thank you for the wonderful service
Excellent experience from beginning to end. The team was attentive, transparent, and very easy to work with. They made us feel completely comfortable, and the vehicle was delivered in excellent condition, even being pre-owned. Everyone was friendly, respectful, and professional. Highly recommend this dealership.
Ruben was really patient and never put pressure on us.
The only ones I trust to service my car!
I own a 2025 Hyundai Santa Fe with only 2,000 miles. Since July 2025, the vehicle has had brake pedal vibration and flat spots on the tires.
I have taken the vehicle to Greenway Hyundai more than 10 times over the past 7+ months, with no resolution. Each visit results in a different explanation and no real accountability.
It is unacceptable that a new vehicle, fully covered under warranty, has these issues and that the customer is left without a solution for months.
This experience has been extremely frustrating and reflects poorly on Hyundai’s after-sales support.
I would not recommend Hyundai to anyone expecting ... Read More DealerRater - Feb 8, 2026
I love coming to the greenway Hyundai in Orlando. They’re honest about what my vehicles need and most importantly how long it will take! I always wait with my vehicle so I really appreciate the honesty they provide to me. Highly recommend coming here to service your vehicle!
It’s like they fix it to break down again I have more problems than usual
The Greenway Hyundai Orlando dealership provided excellent maintenance service on Saturday morning. From the beginning the Service Consultant Logan welcomed me and explained the process. He kept me informed of the items that needed attention other than the oil change. He asked for my authorization for any additional work needed and informed me of the cost. He provided exceptional customer service. The premises are well kept and clean. Snacks are available while you wait at no cost. They make you feel comfortable while you wait.and everyone is attentive to anything you might need. Thank you Logan for a job ... Read More DealerRater - Jan 28, 2026
Excelente servicio. Una persona muy atenta dispuesto a buscar el mejor negocio para su cliente.
Service personnel were friendly and professional. They listened to my issues and made sure they corrected the issues to my satisfaction. They earn high praise
Angelica took such good care in seeing me through every step of this purchase. She got me everything that I was looking for and was SO attentive! Answered texts quickly and sent videos and all product info all the way through guiding me through the contract. She cares for her customers as well as the product. She's delivering the Sante Cruz to my home this morning. How much more could I ever ask for? Above & Beyond and I dealt only with her and not an army of sales and credit managers. Thank you Angelica and Greenway Hyundai.
We have purchased three cars with this dealership. The service department is always helpful. Our service advisor, Logan is courteous, and informs us about service that is needed and performed on our Tucson.
Very good to me yesterday, and I was satisfying for the service that man made for me.Car feels deference
Devon serviced my Santa Fe (it was due for an oil change) and was awesome. The people at the service department and the sales people there are all so nice and helpful. I have bought 6 cars from them and always use their service department- even though I moved an hour away. It is worth the drive to have people I trust, who do a great job, service my car.
Very informative about car maintenance. Knowledge about services promotions and offering for customers. Well done.
I would highly recommend Greenway Hyundai! I was looking on line for cars. I am retired and worried about getting into debt. I received a call from them I spoke to Angel, he was very patient and really understood my situation. He found away for me to be able to buy the car I liked of course with the help of his support team. They work well together and really made me feel cared for thank you!
I took my car in for routine maintenance and they were very helpful, polite and on time. They didn’t try to persuade me to do anything additional as I have had other dealership do when I take my car in.
Cindi and Ed at Greenway Hyundai exceeded our expectations. They went above and beyond for us on a tight timeline and giving us a great price and peace of mind.
Isabel es la mejor!! Nos tuvo paciencia y nos ayudo muchìsimo. Gracias!!
The experience was quick and efficient. The techs were all very friendly and explained everything.
I had an excellent experience at Greenway Hyundai Orlando thanks to Joshua, my service advisor. He was professional, honest, and extremely attentive throughout the entire process. Joshua took the time to explain every detail clearly, kept me updated with accurate time estimates, and made sure my vehicle was handled with care. It’s rare to find someone so dedicated and customer-focused—he truly went above and beyond to make sure everything was perfect. Highly recommend asking for Joshua if you want top-notch service!😄
My name is Ricky Bennett and I must say I truly appreciated Henry our service advisor, he was very thorough and knowledgeable. He answered all of my questions and I left my vehicle there and in no time it was checked and they called me and told me it was done and Henry Inform me that I can come pick it up anytime and I went to pick it up and he went and got the car for us right away, it was smooth sailing. I really liked the text updated. Thank you Henry.
Lukas was our salesman and he was a pleasure to work with. He had a great knowledge of the car and did not pressure us into making a decision. Lukas helped us find the right car and made the whole process very easy.
want to give a huge thank you to Miguel for his incredible patience, professionalism, and knowledge he truly knew the assignment! 🙌 After my daughter and I were in a serious car accident and our vehicle was declared a total loss, I felt lost and overwhelmed. Miguel took the time to guide us through every step, worked with the discretionary balance I had, and helped me drive away in a beautiful new car.
And a special thank you to Ken, the General Manager, for always taking care of my family. He has helped us all get into reliable vehicles over the ... Read More Facebook - Oct 26, 2025
I brought my car in for an oil change and tire rotation and the mechanic tested my battery and put a new one in free of charge. Tyrone was helpful and respectful. I am very pleased with the service. One thing to work on is I waited two hours. I would have liked it quicker.
I am extremely disappointed with my experience at Greenway Hyundai Orlando.
In July 2025, I leased a new Hyundai Palisade. From the beginning, the dealership prepared the lease paperwork incorrectly. Even though the contract had to be redone and signed again with the correct payment, Hyundai Finance’s system was never updated to reflect the right amount.
For more than three months, I have been stuck in a frustrating cycle between the dealership’s finance team and Hyundai Finance. I have made countless phone calls, provided documentation, and even joined three-way calls between both parties. Despite all of this, nothing has ... Read More DealerRater - Oct 1, 2025
I decided to drive 3 hours round trip from where I reside, due to the fact Miguel Fairmonte earned my business !
Incredibly pleasant buying experience and a team approach made us switch to Greenway Hyundai! Everyone we interacted with along the way was helpful.
The dealership was very accommodating and Riadh was the best. He explained everything for my understanding I would highly recommend him very friendly place. Highly recommend.
It was great, fast the manager provided great customer service i waa help and done in no time
Greenway Hyundai Orlando provided top notch service again. My car was stalling at various times and displaying error messages. The Service advisor Juan Rodriguez let me know that the problem was a sensor which was replaced and the system reset. The car is running like new. All the maintenance service was done and will be done at Greenway Hyundai Orlando.
Took my car for repairs and was greeted by Devon. From the go Devon was very polite and efficient. He made frequent visits to the service waiting room to keep me updated. Continually checking to see if I needed anything. Always polite and honest. He is a great asset to the company. I recommend Greenway to others and that is based on my experience with Devon.
I had to take my car to repair and The service was good and fast.
Damion was our sales rep. Steve service manager. Landen was our service rep. All three did a great job. They are men of there word. Even the gentleman in parts. Hats off to all ... Great Job.
Workmanship is fantastic. Only fault is they couldn't finish the work on time and delivered me the car the next day.
I always receive great service at Greenway. Juan was especially helpful considering the mixup with my appointment time. I appreciate all his kindness and efficiency.
Never go to this dealership! They are very dishonest. They do not return phone calls when you have questions, and they will give you a low-ball offer for your trade-in.
I have purchased several vehicles from Greenway and have had them serviced there as well. Service team is very professional and efficient. I highly recommend them for sales and service.
Christopher was amazing. When I spoke with him for the first time he right away started putting my cars data in the system. My car issue was addressed. When I went to pick up my car he was very courteous and even assisted with loading my belongings to my car further more he kept in touch to make sure everything was good. Thank you Christopher keep up the great work you are doing. May God bless you always 🙏🏼 Sincerely Glenda ☺️
Devon was very helpful and attentive to my vehicle needs. He kept me posted of the process of my vehicle work. Very happy with the work done on my vehicle and will return. Keep up the great work !
Repeat customer for regular maintenance on my Sonata. Car’s still running well, thanks in part to this dealer’s great servicing over the years. Courteous staff. And, good dealer location — easy to get there and back.
Logan is a swell guy. Will definitely be coming back. They’re open on Sunday which makes it super convenient for my schedule
Excelente servicio, personal bien atento en especial Juan Agradecida
the staff is very professional and treat the customer like family the service is the best and very professional down to keeping your car safe and clean also I had my windows tinted very professional job well done all my cars and family is down with Green way Hyundai job well done thanks
Helpful and working on fixing any issues I have with my car I appreciate they help.
Great salesman, I was satisfied for all the help to get an a new vehicle.
My experience at Greenway was amazing with the help of Ervin that went above and beyond to get me in the car I wanted. Ervin made it an easy process and very knowledgeable about car features, no hassle, and made sure I made the right decision financially.
Always use this dealership caringgreat prices and my service advisor is Devon great to me
They got me and appointment soon as possible and fixed my issues when other dealerships gave me the run around
Dorby was our salesman , He was very professional and was able to get us the deal we wanted.
Highly recommend buying your car from this dealership. Venus and gio went above and beyond to find me the car of my dreams. They helped me get the best deal and made the whole process painless and seamless! I have had such bad experiences before but it was nothing like that here. Customer service is their highest priority and they do not play games. They treated me with respect and kindness and I am in love with my car. Buy your car here and from Venus and Gio!
Appointments work great. Great advisor - Henry. Quality service, and they honor their vehicle warranty, thanks.
I'm satisfied with the service. My Service man Henry was very helpful for me.
At the beginning it was a little frustrated because we had our car towed to the dealer. Nothing was done for a few days until I went in person to inquire about what’s goin on with the car. Apparently they could locate it, until finally Josh from service booked for it and tracked it down. Josh was great in updating me step by step as to what’s going on with the car. Finally it all worked out and we are happy that we got the car back. John was very knowledgeable and very polite.
No words can say enough about the people that work there the best without a doubt .one word. GREAT nothing or no one beats Them
very wonderful service from ariel! so attentive to my needs and made me feel very comfortable with everything he provided me. would 100% recommend him to my friends and family!
Great Service & Sales very good communication
Bad experience 👎👎👎 Seller be aware Sold my car never received payment Check it’s been 10 days. They are not transparent threaten customers that they will call the Cops.
Tyler, Service Advisor was great
Today's experience with the service department was great. Omar was my service provider. He had me in and out under the quoted time. Before leaving he told me about the next service I'll need and why it was necessary. I highly recommend this dealership!
Outstanding experience with Angelica. She is the best sales person I ever encountered in auto dealership.
I wouldn't recommend the service department of this dealership to even my worst enemy. I brought my Sonata in for a leak in my valve cover gasket hoping to see if it met the qualifications to satisfy a warranty that supposedly would've replaced my car's engine free of charge. The service department had me on a fishing pole for a week, dangling new problems and the promise of an engine warranty over my head. It was also quite a process trying to communicate with the department itself. While they could directly contact me, I had to go ... Read More DealerRater - May 8, 2025
Great customer service. Very willing to help. Calm environment. Help you understand the numbers. Would go again!
Devon was our technician, he was amazing! He helped us get an extension on our warranty to replace a super expensive part to alleviate some of the cost since we were 4 months outside of the warranty window. He was kind and stayed in touch the entire time. Definitely recommend going to him if you ever need help with your car!! 1000/10
On Saturday 4/26 I went to the dealership to get an oil change, Josh from service took care of me and he was very good. He informed me that the oil change mileage was set wrong at the factory and reset that so that I get on a 7500 mile oil change schedule and got the Tucson into service to apply a firmware recall. He said it would take 2 hours and I was out of the dealership in less than 2 hours.
Dry good service Logan service adviser was amazing excellent valet service everyone was courteous and helpful
It was very nice to buy with Paulina. She is a great seller. She helps us to find the car we need.
Josh, my service coordinator did a fabulous job for my Genesis GV70 30k service.
The team handled a very unique situation with absolute skill and professionalism. I am thankful for Henry and the te ha for their work.
Quick approvals for us Seniors. Excellent service from Rei and Jorge. True proffesionals. Will buy there again
Knowledge, through, explained everything, kept me updated and was courteous. Would recommend their service department. I was happy with my visit.
Service is great. You are in and out in a professional manner. The service tech tells you step by step what is needed for your approval; then he proceeds to do only what you asked.I am very happy with the results.
My family has purchased over 10 Hyundais over the last 15 years, all from Orlando Hyundai. We have never had a bad experience during the sale, have always had excellent service. Never even considered going anywhere else, excellent warranty, a loaner vehicle if needed.thank you Lucas,Ken, Steve and jay
Omar and Jay are awesome. Thanks for taking care of my Hyundai Sonata. Very pleased!
I was in and out I didn’t have to spend the night. You know how long they take.
I love my Hyundai Santa Fe! Everything from sales to service has been great. Employees are wonderful.
Tyler was great, he made the repair/maintenance process smooth and clear along with the rides
My Service experience at Greenway Hyundai was smooth, no problem. Tyler was amazing, and ensured he had addressed all my concerns about my vehicle before I left. Thank you, Tyler!
Service was very fast and Tyler explained to me everything that was needed to be done to my vehicle.
It was a great experience purchasing from green way mr Lucas was very excellent I would do it all over again thank you sir for your Quality service great job